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FREMANTLE EVENTS & HOSPITALITY TERMS AND CONDITIONS

Fremantle Football Club’s Booking Terms & Conditions
Fremantle Football Club Ltd
PO Box 381, Fremantle WA 6959
E: sales@fremantlefc.com.au P: 08 9433 7182
E: events@fremantlefc.com.au P: 08 9433 7146
ABN: 83 066 055 249
  1. Definitions

    FFC – Fremantle Football Club Limited
    Booking – The confirmation of purchasing any FFC season asset or casual tickets to one-off events or matches.
    T&C’s – Terms and Conditions
  2. Prices & Payment

    1. Each Booking that you submit will constitute a separate agreement between you and FFC on the terms set out in these T&Cs. To the extent of any inconsistency between these T&Cs and the contents of any booking form, these T&Cs will prevail.
    2. No tickets will be released until full payment has been receipted.
    3. All prices are in Australian Dollars (AUD) and are inclusive of GST.
    4. Payment on this website is to be made via credit card.
    5. Payment by MasterCard or Visa will incur a 1% surcharge.
    6. Payment by Amex will incur a 3% surcharge.
    7. You will receive a tax invoice via email once your payment is processed.
    8. It is your responsibility to ensure that there are sufficient clear funds available in your account to allow a successful charge to be completed. You will be unable to complete the purchase if the payment declines.
  3. Cancellation/s

    1. Cancellation by FFC: The club (in its absolute discretion) may cancel/alter part or all of an event or product delivery without notice, including in the event of unforeseen circumstances beyond the club’s control. FFC will use its best endeavours to reschedule any event that is cancelled however, you acknowledge and agree that:
      1. The price of all products are determined by specific event dates and venues; and
      2. If the cost of the rescheduled event materially increases, FFC may in its absolute discretion provide a revised quote for the booking, payment of which is required for the purposes of guaranteeing your tickets for the rescheduled event.
    2. All events are quoted based on specific details and dates. In the case of a re-scheduling the booking may need to be re-quoted in part/full.
    3. Cancellation by customer of bookings on this website:
      FFC will not issue refunds for any cancellations made within 21 days of the event / function occurring. FFC will not issue refunds for any cancellations made more than 20 days after the booking. FFC may issue a refund if a cancellation is received in writing within 20 days of the booking being made and more than 21 days prior to the event / function occurring.
    4. Any costs, expenses or disbursements incurred by the club in the maintenance of the Client’s account, including finance charges relating to dishonoured payments, debt collection agency fees and legal costs arising will be borne by the Client.
  4. Tickets

    1. FFC will send you your tickets via Email / Post depending on your purchase. If you have not received your tickets within three days of the event please contact the sales team.
    2. Tickets or corporate assets purchased may not, without prior written authorisation of FFC, be sold at a premium, exchanged for goods and services or be used for advertising, promotion or other commercial purposes (including competitions or trade promotions). If FFC ticketing or assets are sold in breach of these conditions, it will be void and will not entitle the holder to admission to the event.
    3. Limits of the number of tickets/products that can be purchased may apply at the discretion FFC. If you exceed the ticket limit, any or all of your orders and tickets may be cancelled without notice by FFC in its discretion. This includes orders associated with the same name, e-mail address, billing address, credit card number or other information.
    4. FFC reserves the right not to refund, exchange or substitute tickets after purchase nor replace tickets that may have been stolen, lost or destroyed, except as required by law.
  5. Conditions of booking & entry

    1. Many FFC events and products are delivered at facilities owned and managed by third party entities. This includes all events at Perth Stadium. The club enters into agreements with such parties to host events/products sold by FFC. The Client acknowledges and accepts that the Terms and Conditions set out by such third parties apply when attending such events and functions.
    2. Dress Codes are maintained for many FFC events. Generally details will be included on tickets and/or detailed event information provided to the customer. It is the purchasing individual’s responsibility that their party guests meet the applicable dress code. FFC reserve the right to refuse entry of guests who don’t adhere to the dress code.
    3. Minimum Age restrictions are maintained for many FFC events and functions. Generally such details will be included on tickets and/or detailed event information provided to the customer. It is the purchasing individual’s responsibility that their party guests meet the applicable age restrictions. FFC reserve the right to refuse entry of guests who are not of the minimum age specified.
    4. FFC are entitled to refuse admission or cause the removal of any individual guilty of misconduct or committing any breach of the AFL Conditions of Entry, the Facility Host’s Conditions of Entry or the FFC Constitution.
    5. The client remains responsible for the conduct of anyone utilising their ticketing.
    6. In such cases mentioned in sec. 5.1, 5.2, 5.3 and 5.4 a breach of booking is deemed and the full amount paid will be retained by FFC.
    7. FFC will not be liable for and loss or damage to clients and their guests as a result of all breaches mentioned in sec. 5.1, 5.2, 5.3 and 5.4.
  6. Privacy

    1. The Club handles the personal information it collects in connection with event payments, bookings and attendance in accordance with its privacy policy (available at www.fremantlefc.com.au/privacy). Refer to the link or contact the club for more information.
  7. Use of Images

    1. By booking and/or attending a FFC event you acknowledge and agree that photographs, film recordings, sound recordings and other material may be captured by FFC for the purpose of marketing and promotional activities. All attendees wave the right to approve and receive any financial benefit for such material.
  8. General

    1. If FFC waives any of the above T&C’s, this does not mean that any other T&C’s do not apply. It should be assumed unless explicitly stated by FFC that all T&C’s apply at all times.
    2. These T&C’s apply to all past, current and future bookings unless specified in writing by FFC.
    3. These T&C’s operate within the bounds of the laws of Western Australia and all customers are bound by the non-exclusive jurisdiction of the courts of Western Australia.

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